Contact (Support) information

Phone / Whatsapp : +256787463615

Email : help@rainingvegetables.com

Business hours : 8:00am - 5:00pm (Monday - Friday)

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How to Instructions

Welcome to our How to section. Our detailed guides will walk you through each process to complete tasks on the app with clarity and ease. Click each icon to see the guides.

Delete account

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Steps to Delete Your Account

  1. Log In: Begin by logging in to your account on Raining Vegetables.

  2. Access Settings: Navigate to your account settings, usually located in the settings menu.

  3. Request Account Deletion: Look for the option to 'Delete Account' or 'Account Deletion.' Click on it to proceed.

  4. Verify Intent: To ensure the security of your account, you may be asked to verify your intention to delete the account. Follow any on-screen instructions to complete this step.

  5. Account Deletion Notice: Please be aware that if you choose to delete your account, all records and data you have entered into our system will be permanently removed. However, it's important to note that subscription transactions will be retained solely for tax and accountability purposes. Rest assured, this retention is solely for legal and regulatory compliance, and we are committed to safeguarding your privacy and ensuring transparency in our practices. If you proceed with the account deletion, your personal information will be securely removed, except for subscription-related data as mentioned. Thank you for your understanding.

Thank you for being a part of Raining Vegetables, and we hope your experience has been positive. If you choose to return, we'll be here to welcome you back!

Frequently Asked Questions (FAQs)

Accessing Raining Vegetables
What is Raining Vegetables?

Raining Vegetables is a data-driven app that empowers farmers in Uganda with valuable insights. We help farmers make informed decisions, access market prices, plan their crops strategically, and optimize their farm operations using data-driven insights. We are more than just an app; we are your trusted data partner in farming.

Market Prices: Gain access to monthly updated market prices across Uganda's regional markets, including both buying and selling prices for your crops. This feature equips you with essential pricing data, enabling you to make informed decisions, negotiate better deals, and eliminate middlemen's exploitation.

Financial Control: Track expenses, monitor sales, and gain valuable insights into your farm's profitability.

Crop Planning: Tell us your budget, and we'll recommend crops that fit your budget based on the average cost to grow that crop per acre, helping you farm economically.

Weather Forecasting: Stay ahead with weather forecasts tailored to your farm's location, guiding your activities and optimizing your yields.

Farm calendar: Use our calendar to schedule tasks for your employees or simply stay organized with all your farm activities. Whether you need assistance from an agronomist at the end of the season or want to track and improve your farming methods, download your farm report which will have a record of all activities throughout the season.

How do I download Raining Vegetables?

Android & Iphone users can download the app from the Google Play Store and the App store:

  1. Open the Google Play Store on your Android device or the App store on your iphone.
  2. Search for "Raining Vegetables" in the search bar.
  3. Tap the "Install" button to download the app.
  4. Once the app is installed, tap the "Open" button to launch the app.
Can I use Raining Vegetables without a smartphone?

Yes, you can use Raining Vegetables without a smartphone. We offer an SMS Essentials plan that allows you to access the app via SMS. Here's how it works:

When creating your account, you have the option to select "Community Farmer" as your role. The Community Farmer will be responsible for managing the account, and all users added to that account will benefit from the SMS Essentials plan.

With the SMS Essentials plan, each user pays a subscription fee of UGX 3,000 per month. In return, you'll receive weekly text messages containing essential information, including weather forecasts and market prices. This ensures that you stay informed about crucial agricultural insights even if you don't have a smartphone.

How do I create an account on Raining Vegetables?

Creating an account on Raining Vegetables is quick and easy. Here's how:

  1. Visit the Raining Vegetables website.
  2. Click on the "Sign Up" button.
  3. Enter your name, phone number, and password.
  4. Click on the "Sign Up" button.
  5. Enter the access code sent to your phone number.
  6. Click on the "Submit Code" button.
  7. Enter your farm details.
  8. Click on the "Complete Account Setup" button.
How do I log in to my account?

Once your account is created, you can log in to your account using your phone number or email address. Here's how:

  1. Visit the Raining Vegetables website.
  2. Click on the "Log In" button.
  3. Enter your phone number or email address.
  4. Click on the "Log In" button.
  5. Enter the access code sent to your phone number or email address.
  6. Click on the "Submit Code" button.
How do I pay for my subscription?

You can pay for your subscription using mobile money. We accept payments from MTN and Airtel. Here's how:

  1. Log in to your account.
  2. Access the "Settings" section.
  3. Click on the "Pay Subscription" button.
  4. Enter the amount you want to pay.
  5. Click on the "Pay" button.
  6. Enter your mobile money PIN.
  7. Click on the "Pay" button.
Raining Vegetables App Features
How many crops can I track on my account?

You can track as many crops as you want on Raining Vegetables by adding them to your account. Here's how:

  1. Log in to your account.
  2. Access the "Settings" section.
  3. Click on "Add Another Farm."
  4. Fill in the crop details and submit the form.
  5. Repeat steps 3 to 4 for each crop you want to track.
  6. Go to the calendar page and select the crop you want to track.
  7. Start tracking records for the selected crop.

This allows you to efficiently manage and monitor multiple crops in your account.

How do I access weather updates?

Upon logging in and gaining entry to the dashboard, you can obtain weather updates tailored to your region. Here are quick steps to guide you in accessing these weather updates.

  1. Click on the weather button. Once you have clicked on the weather. You can see the different weather conditions based on your region.
  2. Tap on see details to see more about the different weather conditions in your area.
  3. Tap on see details for the different following days. The weather feature also provides customers with weather updates for the next five days with an interval of 3 hours on each day.
How do I track financial records?

While navigating the dashboard, both farmers and customers can retrieve their financial records. Here are the steps a farmer should follow to access their financial records.

  1. Click on finances. Once you have clicked on finances, you can see your total expenses, and debts, add new expenses, or even download the full expense report.
  2. To download a full expense report, click on download full expense report.
  3. One can keep track of their revenue, and credit amount and can also download a full revenue report.
  4. To download the report, click on download full revenue report.
How do I add expenses and revenue?

While navigating the dashboard, both farmers and customers can retrieve their financial records. Here are the steps a farmer should follow to access their financial records.

  1. Click on finances. Once you have clicked on finances, you can see your total expenses, and debts, add new expenses, or even download the full expense report.
  2. To download a full expense report, click on download full expense report.
  3. One can keep track of their revenue, and credit amount and can also download a full revenue report.
  4. To download the report, click on download full revenue report.
Why access market prices?

Knowing market prices enables farmers to have a hint on the prices of the various products on different markets across the country, hence making informed decisions, effective financial planning, identification of investment opportunities, cost comparison for optimal deals, and crucial risk management.

How to access different market prices.

  1. After logging in on your dashboard
  2. Click on prices, you are able to see the different market prices of the products in different markets in the country.
Why buy or sell on the app?

The shopping feature helps farmers to sell or even buy products on the application.

How to shop on the application

To shop that is buy or sell, you click on the shop feature and you can either see what you bought or what you sold.

How do I access the farm calendar?

The farm calendar feature helps farmers to schedule their farm activities and also keep track of their farm activities.

How to access the farm calendar;

  1. Click on the farm calendar
  2. Click on the add button to add a new activity
  3. Fill in the details of the activity
  4. Click on the save button
How do I access the farm report?

The farm report feature helps farmers to keep track of their farm activities and also download a full farm report.

How to access the farm report;

  1. Click on the farm report
  2. Click on the download button to download the full farm report
How to access the crop budget planner?

The crop budget planner feature helps farmers plan according to their financial budget and agricultural space.

How to access the crop budget planner;

  1. Click on planner
  2. Enter the amount budget
  3. And search to see what crops fit your budget.